Quality and Continuous Improvement

"Very effective broad-based overview of ISO9001 and the auditing process."
Internal Quality process Auditor, Former Student, August 2015


Hennepin Technical College’s Quality Assurance program features leading industry-based instructors and world class inspection equipment. Our Quality & Productivity workshops can be presented at your facility or on campus, and can be designed to fit your quality program. We develop training programs to meet your needs, fit your schedule and incorporate your terminology and equipment.

Topics Include:

  • LEAN Certification
  • LEAN Metrology
  • Quality organizational culture
  • Service quality
  • Balanced scorecard
  • Environmental quality
  • Statistical Process Control (SPC)
  • Geometric Dimensioning & Tolerancing (GD&T)
  • Quality standards
  • ISO 9000
  • Documentation
  • Quality Auditor Training
  • Quality Management System (QMS) Req.
  • Corrective Action/Preventative action systems
  • Root cause analysis
  • QS 9000
  • TL 9000
  • Basic microscope training