• Program: Business
  • Course: Managerial Communication
  • Course #: BUSN1200
  • Total Credits: 3

Course Description

It is essential that a manager in any organization understand how that organization communicates. This course is designed to improve the student`s understanding of a manager's place within the organization and to provide an awareness of effective communication skills needed within an organization. The course will include a discussion of new organizational communication processes, status and power within an organization, sources of conflict within an organization and common communication methods used by managers within the organization.

Course Evaluation

Refer to Course Syllabus for detailed information regarding the requirements and evaluation standards for this course. The Course Syllabus will be distributed the first week of the course.

Disability Services

Hennepin Technical College offers reasonable accommodations to qualified students with disabilities. If you have a documented disability that may require accommodations, contact the college’s Disability Services Director: Sara Laviolette at Brooklyn Park (763-488-2477) or Jean Kreutter at Eden Prairie (952-995-1544).

Course Goals

The following goals will be addressed in the course:
Understand the concept of communication within the organization
Discuss traditional views of status and power within the organization
Apply conflict management techniques
Discuss cultural control, diversity and change
Apply techniques of running effective meetings
Apply facilitation techniques
Apply principles of effective presentations to groups
Apply basic principles of negotiation
Apply principles of crisis communication
Apply principles of external communication
Apply concepts of leader-member relationships

Credit Details
  • Lecture: 3
  • MnTC Goal: 0
Course Details
  • Prerequisites: 
    Qualifying score on writing assessment test OR ENGL0930
  • Campus: Brooklyn Park/Eden Prairie

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