This certificate allows the technical person to add knowledge and skills in sales and marketing for career advancement or change. Emphases are on understanding buyers’ needs and promoting solutions through products and services. Students will learn about account management and territory management.

Program Title:

Award Type:
Occupational Certificate

Credits: Total Occupational Certificate Credits 22
Award Outcomes:
  • Solve sales problems using critical thinking and decision making techniques.
  • Demonstrate interpersonal and team building skills.
  • Practice professional and ethical behavior.
  • Apply marketing concepts and strategies to sales decision making.
  • Demonstrate the steps of the sales process.
  • Manage Sales accounts and territories using Customer Relationship Management (CRM) software.

Career Opportunities:
This occupational area includes the following career titles: Sales Representative, Account Manager, Marketing Representative, Customer Sales Representative, Account Specialist, Client Relation Specialist, Sales Manager, Sales Support Specialist and Customer Solution Specialist. Professional Sales Representatives work with virtually every industry in the American economy: finance, real estate, insurance, health-care, manufacturing, construction, automotive and retail industries.

Choose Total Occupational Certificate Credits 22 credits from the following areas:
Technical Studies Required: 22 Credits
BUSN1000 Introduction to Business 3
BUSN1010 Marketing Concepts and Strategies 4
BUSN1020 Introduction to Selling 3
BUSN1040 Computer Applications for Sales 2
BUSN1070 Manage Customer Relations 3
BUSN1080 Sales Account Analysis 3
BUSN1090 Consultative Selling 4
Technical Studies Electives: 0 Credits
General Education Required: 0 Credits
General Education Electives: 0 Credits