The workplace administrative professional is a key member of the office team. This individual will use current software applications in word processing, spreadsheets, databases, and presentations. As a workplace administrative professional, you may have the opportunity to serve as a communications liaison to the technology staff. Excellent interpersonal skills and the ability to assume additional responsibility are essential including an awareness of the issues surrounding computer security in today's highly technological world. Upon completing the diploma program, students will have the knowledge to undertake a variety of tasks and responsibilities within a professional office environment. Prerequisite: CPLT1000 Computer Keyboarding or comparable course. Basic computer literacy, familiarity with the Internet, college-level reading ability, and proficiency in basic mathematics. All students must pass the Computer Literacy assessment test before registering for these courses.

Career Opportunities

Positions are available as office managers and assistants. Employment may be found with banks, insurance companies, health care facilities, government agencies, educational institutions, retail industries and various service and manufacturing businesses. Information on careers, salary and employment outlook, is available on the iSeek and Bureau of Labor Statistics websites: and

Award Outcomes:

  • Record business transactions.
  • Compare decision making solutions.
  • Describe issues surrounding computer security.
  • Construct relational databases with an efficient design.
  • Produce variety of business documents.
  • Create dynamic presentations.
  • Provide solutions using office suite.
  • Perform basic operating system functions.
  • Utilize office suite personal information manager.
  • Compose business documents.
  • Differentiate desktop vs. cloud apps.
  • Identify communication styles.
  • Utilize proofreading and editing skills.
  • Exhibit detail-oriented skills.

Required Credits

Technical Studies Requirements 29 Credits
General Education Requirements 8 Credits
  • COMM1050 Communication in the Workplace 2
  • ENGL1010 Business English 3
  • MATH1050 Math Pathways Plus for College and Careers 4
  • MATH1060 Math Pathways for College and Careers 3

Elective Credits

Technical Studies Electives 0 Credits
General Education Electives 0 Credits

Academic Planning Guide:

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