Medical Office Careers

Medical Office Careers



The medical receptionist processes telephone calls, greets patients, schedules appointments, maintains patient file data, and may arrange for laboratory and diagnostic services. Accuracy, dependability and a courteous professional manner are essential. This career requires excellent communication skills and knowledge of patient confidentiality laws. Prerequisite: CPLT1000 Computer Keyboarding or qualifying score on keyboarding assessment test.

Program Title:
Medical Office Careers

Award Type:
Occupational Certificate

Credits: Total Occupational Certificate Credits 28
Award Outcomes:
  • Utilize appropriate software.
  • Apply medical terminology.
  • Key business correspondence.
  • Communicate proper English and grammar.
  • Document telephone communication.
  • Schedule appointments.
  • Demonstrate accounting principles.
  • Illustrate professional behavior.
  • Interpret HIPAA regulations.
  • Utilize electronic health record.
  • Demonstrate insurance and billing procedures.
  • Apply medical coding principles.

Career Opportunities:
The medical receptionist will find job opportunities in a variety of health care settings.

Choose Total Occupational Certificate Credits 28 credits from the following areas:
Technical Studies Required: 24 Credits
ACCT1000 Introduction to Accounting 3
ACCT1102 Principles of Accounting I 4
CCIS1080 Microsoft Office 2013 3
CPLT1005 Skill Building and Document Processing 3
ENGL1010 Business English 3
OFCR1301 Medical Terminology 4
OFCR1317 Medical Office Procedures 4
OFCR1335 Medical Coding and Reimbursement Fundamentals 4
Technical Studies Electives: 0 Credits
General Education Required: 4 Credits
COMM1040 Job Seeking Skills 2
COMM1050 Communication in the Workplace 2
General Education Electives: 0 Credits