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HTC Registration - FAQ's

Registration FAQ's (Frequently Asked Questions)

Click on a question below:

  1. What is my student ID number?

  2. Why doesn’t my PIN work?

  3. I’m receiving a message that says there is a time conflict in my schedule. What does this mean?

  4. I’m receiving a message that says student must take/pass test or satisfy course pre-reqs. What does this mean?

  5. I’m receiving a message that says I’m on hold. What does that mean and who should I talk to?

  6. I’m receiving a message that says I have “invalid credits.” What does that mean?

  7. I’m receiving a message that says “only defined majors may register for this course.” What does that mean?

  8. How do I show proof that I’m enrolled at HTC?

  9. I’m receiving a message that says “Registration requires immunization record.” What does this mean?

  10. I’m receiving a message that says my “window is closed”. What does this mean?

If your question is not listed, please send email to registration@hennepintech.edu or call registration at 763-488-2500.


Q: How do I find my student ID number?

A: It is an eight digit number that can be found on your student ID card, transcript, schedule, fee statement, or you can look it up by the following the directions below:

  • Access the HTC’s homepage at www.hennepintech.edu

  • Click on My HTC Login on the top of the page.

  • Click on Lookup ID.

  • Enter SSN and PIN and click submit.

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    Q: Why doesn’t my PIN work?

    A: Your PIN is defaulted to your birth date in the format YYMMDD or the last 6 digits of your SSN. The first time you log in to HTC’s online services you will be prompted to change your PIN. Once you change your PIN, you must remember what it is for future online transactions. If you lose or forget your PIN it must be reset. It can only be reset by the registration office staff.

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    Q: I’m receiving a message that says there is a “time conflict” in my schedule. What does this mean?

    A: You have registered for courses that conflict or overlap with each other. However, courses with a warning due to a conflict are registered courses. Please be sure to review your schedule closely and adjust accordingly.

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    Q: I’m receiving a message that says “student must take/pass test or satisfy course pre-reqs.” What does this mean?

    A: Certain courses have prerequisites which are listed in the college catalog. Also, there are certain courses that require a certain score on the admissions test in order for a student to register. Students who have not met course prerequisites or appropriate test scores are responsible for obtaining an authorization from:

  • Program counselor

  • Course instructor

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    Q: I’m receiving a message that says “student on hold.” What does that mean and who should I talk to?

    A: You have an outstanding obligation which must be resolved before you can register. First, click on the Registration tab and then choose “Check for Holds” located to the left to see what type of hold you have and then follow the instructions below for a complete list of hold contact names and phone numbers:

  • Access HTC’s homepage at www.hennepintech.edu

  • Click on Current Student.

  • Click on Registration Main under Registration & Records.

  • Click on Resolving Holds under Registering for Courses.

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    Q: I’m receiving a message that says I have entered “invalid credits.” What does that mean?

    A: You will get this message if you incorrectly enter variable credits. For example variable credits must be entered as 0100 for a 1 credit course or 1100 for an 11 credit course.

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    Q: I’m receiving a message that says “only defined majors may register for this course.” What does that mean?

    A: Some courses are set up exclusively for certain majors. If you receive this message you will not be allowed to register for that particular session.

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    Q: How do I show proof that I’m enrolled at HTC?

    A: You should print your schedule. You can do this by following these steps:

  • Access the HTC’s homepage at www.hennepintech.edu

  • Click on My HTC Login at the top of the page.

  • Click in the white box in front of the following statement “By checking this box your name will display and print…...” and click Login Now.

  • Click on the Registration tab, and choose View/Modify Class Schedule located in the blue box on the left side of the screen.

  • Click on the Print icon.

  • Select Log Out located in the upper right side of the screen.

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    Q: I’m receiving a message that says “Registration requires immunization record.” What does this mean?

    A: This means according to our records we have not received your immunization record. It will not prevent you from registering for courses, but you will need to turn a form into the Registration Office. You may obtain a form online by following these steps:

  • Click on Current Students on HTC’s homepage.

  • Choose Registration Main under Registration and Records.

  • Click on Student Forms under Student Resources.

  • Choose Printable Immunization Form.

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    Q: I’m receiving a message that says my “window is closed.” What does this mean?

    A: It may not be your day to register or it may be past the date to register online. Please check your Registration window online by following these steps:

  • Click on My HTC Login on HTC’s homepage at www.hennepintech.edu.

  • Log in to your student account.

  • Click on Registration.

  • Click on Registration Window, from the menu on the left.

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    Red DotReturn to the Registration Main Page


    Contact HTC at 952-995-1300 or info@hennepintech.edu

    Copyright © 2008 by Hennepin Technical College