Current Students

Program Award Search - Details

Program Title:

Information Technology/Computer Careers 
Award Type: Occupational Certificate 
Award Name, Number and Location: Computer Service Desk Technician (BP/EP) 
Award Description: This certificate is designed for the individual seeking a position in the retail service desk environment. Students gain the necessary skills to operate, configure, and troubleshoot the most commonly purchased graphical user interface (GUI). Students also learn basic electronic concepts as they apply to direct current circuits and soldering skills. Students are also introduced to the concepts and practices required of an entry-level technology professional in an effort to prepare them to become service providers. Prerequisite: Basic computer literacy, familiarity with the Internet, college-level reading and communication ability, and proficiency in basic mathematics. 
Career Opportunities: Positions are available as a Computer Service Desk Technician, Computer System Specialist, and PC Technician. 

Technical Studies Required:

28 Credits

BUSN1150 Introduction to Service and Work Team Strategies 3
CCIS1000 Information Systems 3
CCIS1080 Microsoft Office 2007 3
CCIS1101 Windows Vista 3
CCIS1105 Network Essentials 4
CCIS2601 A+ Hardware/Software Support 4
ELEC1000 DC Circuits 4
ELEC1200 Soldering Skills 1
MPRT1270 Macintosh Computer Technology 3

General Education Required:

0 Credits

General Education Electives:

0 Credits

Technical Studies Electives:

0 Credits

 

Total Occupational CertificateCredits 28


Contact HTC at 952-995-1300 or info@hennepintech.edu

Copyright © 2009 by Hennepin Technical College