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Culture and Language

Today’s marketplace requires companies to manage changes within their workforce demographics. It further challenges them to provide their services to new population groups. Our cultural and language expertise can provide your organization with a wide variety of business solutions to meet these challenges whether through consultation or training interventions. We have had the opportunity to work with businesses, public agencies, and non-profit organizations that interact with 22 + language diversities. In doing so, we typically partner with HR departments or upper management to provide the following:

  • Occupational English (OE) Training
  • Customized Assessments (to measure organizational culture or workplace language skills)
  • Cultural Awareness Seminars
  • Group Facilitation & Conflict Mediation
  • Interpreting & Translation Services
  • International Business English Tutoring
  • Open Enrollment Courses at our Brooklyn Park, Eden Prairie, and Plymouth locations or onsite at your company.
  • “Supervising a Multicultural Workforce”
  • “Writing & Editing for Business Purposes”
  • “Accent Reduction”
  • Jonathan Stuart
    Language & Culture Instructor
    763.488.2734
    jonathan.stuart@hennepintech.edu

    Caren Abdelaal
    Language & Culture Instructor
    952.995.1340
    CAbdelaal@hennepintech.edu

    Institute of Cross-Cultural Competency PDF icon



    Who and What is Language and Culture Training Services?  We are a training program housed under Hennepin Technical College Customized Training Services, providing an array of services.

    What deliverables can you expect from our services?

    Native English Speakers:

  • Provide you with tangible solutions for your multicultural workplace.
  • Increase your communication skill set when speaking with a non-native speaker.
  • Give you a clearer cultural understanding of employees or customers being served.
  • Non-Native English Speakers:

  • Increase your English language ability & skills surrounding work duties.
  • Present you with a better understanding of U.S. workplace culture, company goals and performance measures.
  • What is Occupational English (OE)?
    OE is job-specific English Language and skill building training for organizations, designed to increase overall communication and improve job performance for employees whose first language is not English. It focuses on the English language skills and American workplace culture people need to succeed at work. It approaches the English language as a technical skill necessary for job performance. Some attributes and benefits of OE include:

  • Industry specific instruction focused on employee’s job responsibilities or their understanding of the company’s HR policies and benefits.
  • Increases English learners’ ability to communicate at work.
  • Classroom training delivered onsite during employee’s regular working hours & reinforced throughout the rest of the workweek.
  • Measurable gains evaluated through pre & post-tests.
  • What’s the difference between English as a Second Language (ESL) and OE?

     ESL  Occupational English
    Life Skills Work Skills
    Education Focus Training Focus
    Subjective Results Tangible Results
    Open-ended Accountable/Closed Course

    Instructors:
    Caren Abdelaal
    Jonathan Stuart



    The Midwest Cultural Exchange
    The only program of its kind in the upper Midwest—the Midwest Cultural Exchange is designed to provide a unique opportunity for students to enhance their cultural understanding of the U.S., improve their language skills, and broaden their knowledge of intercultural communication. In two weekends, students will receive instruction in English to improve their intercultural understanding and interpersonal skills; complete assignments to learn more about culture and life in the Midwest; participate in cultural dialogues to stimulate cultural exchange; exchange ideas with guest panelists; and visit two Minnesota historical or cultural sites. All meals are included.

    Culture Courses

    HBHD 3600 MCE weekend one: Culture & Language
    • Discussion of Althen: Chapters 1-4 American Ways
    • American Values, Reasoning and Communication
    • D.I.E. Application
    • Dealing with Differences
    • Intercultural Communication and Theories
    • Conflict Resolution
    • Interpersonal Communication
    • CPR Refresher
    • Sunday Presentation: Survey on Culture
    Hours: 3 sessions (30 hours)
    Abdelaal/Stuart
    HBHD 3601 MCE weekend two: American Life
    • Minnesota Facts and Immigration History
    • Planning a Minnesota Road Trip
    • American Family Life
    • First Aid Refresher
    • U.S. Politics
    • U.S. Civil Rights
    • American English Pronunciation and Slang
    • Sunday Presentation: Minnesota Road Trip
    Hours: 3 sessions (30 hours)
    Abdelaal/Stuart

    Download the current CTS printed schedule! (PDF) PDF icon


    Contact HTC CTS at 952-995-1330 or cts@hennepintech.edu

    Copyright © 2009 by Hennepin Technical College


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